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A Problem with the Network Connection, 0 kb/s on download and upload at the same time.

Anonymous
2020-07-14T20:45:22+00:00

As the title suggests, the problem concerns the connection, after a while I am connected to the network, the connection crashes randomly, without a good reason, it can happen three times in a row in a few minutes, and then disappear for a few hours , and then start again, restarting is a temporary and unsustainable solution, it is true that it does not do it for a while, but when I have to use the PC for school or various commitments, I cannot start to restart the PC every few hours.

I updated my bios with the latest firmware, and updated to the last driver of my network card, i use ethernet connection, no wifi, and as far i know, my pc is not overclocked; here are screen of my pc hardware

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-07-15T02:11:38+00:00

    This may not be the real answer as it may be with your provider.

    I will try to use the Pwith the settings you recommended, and I will see if everything went well will reply here, and it is not my internet provider, because it is stable, I have more PCs in my house.

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  2. Anonymous
    2020-07-14T22:55:00+00:00

    Go win key+X, Go Device Manager, Network adapters, click on adapter, click on Power Management, clear the check mark before "Allow the computer to turn off this device to save power"

    i don't find the option you say

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  3. Jan J.23 13,580 Reputation points Independent Advisor
    2020-07-14T20:50:14+00:00

    Hi and thanks for reaching out. My name is Jan an independent Microsoft Advisor and a user like you. I'll be happy to help you out today.

    Press Windows key then search 'Network reset"

    Then open network reset

    and click "reset"

    restart wifi router

    unplugged your wifi router for 60 seconds

    then plug it back in.

    Download the latest network driver at the Manufacturer's site and install it.

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  5. Anonymous
    2020-07-14T20:49:18+00:00

    Go win key+X, Go Device Manager, Network adapters, click on adapter, click on Power Management, clear the check mark before "Allow the computer to turn off this device to save power"

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