How do you get Windows Defender to remove a virus?

"as there’s only allow "

No, I get all the options with a dropdown. I shall try explaining with pictures.

This is what I see first. On the main virus threat page.

I click it on it and get this drop down menu.

I chose remove, then click the start action button. And then the start action button goes away, and I am looking at this.

As you can see the start action button is gone. The found threat is gone, but there is a red on the clock symbol by the words "Current threat." There is also a red on it's toolbar icon.

Now if I click on protection history I see this. Yes apparently according to the date, it found the virus yesterday and I just discovered the notifications today.

It says threat found action needed. So I am assuming that means it is still there and nothing has happened to it yet.

If I click on it, I get this screen.

And here is what I get when I click show more details, incase that is helpful.

I always click no, because I have no clear understanding what that means. Will allowing it to make changes means it will remove the threat? Or dose it mean it will install the threat? I have no idea.

Now if I go back to the main Virus & threat protection, this scene in Photo 3,

I can do a quick scan or a full scan, and then I will get what I see in Photo 1 again.

Is everyone now on the same page of what I am dealing with?

Hi NBard,

What you are experiencing is probably the anomaly with Microsoft Defender.

Under some cases, it re-detects the notification of a virus that it has already remediated.

It detects the "virus" in the Defender Protection History, and alerts you to that, as a new

virus detection.

If you find that no other scanner detects the "virus", this is likely to be your situation.

You can prove, or disprove that conclusion, by deleting "Detection History" from Protection

History, and then scan with Defender again.

This link describes how to delete Detection History.  Disregard the reference to Pups. This

anomaly also applies to other malware, as well.

https://answers.microsoft.com/en-us/protect/forum/all/windows-defender-identifies-the-same-pup-as-a/63f17794-3815-4784-b9cd-c6059c8e0828

Good luck,  Glen

What’s the name of the virus & which program/file is infected?

As I said before, Windows Defender has found the virus. I am just confused about trying get Window Defender to remove it. So I am hoping to figure out how to get Windows Defender to remove it before pursuing other software to do so.

Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

Try running these programs:

MBAM free: https://www.malwarebytes.com/mwb-download/

Eset online scanner: http://www.eset.com/us/online-scanner/

Adwcleaner: https://www.malwarebytes.com/adwcleaner/

If these find one or more infections but do not fully remove them it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.

Malwarebytes virus/malware removal forum:

https://forums.malwarebytes.com/forum/7-windows...

Bleeping computer malware/virus removal forum:

https://www.bleepingcomputer.com/forums/forum22...

Disclaimer - This post contains reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the page before you decide to use them. Your discretion is very much advised.