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Win + Shift + S is not working on Windows 11

Anonymous
2021-11-02T22:42:09+00:00

When I hit Win + Shift + S to take a partial screenshot nothing comes up.

When i Open snipping tool manually I get prompted an error

"This app can't open

A problem with Windows is preventing Screen Snipping from opening. Refreshing your PC might help fix it.

Refresh"

How do I fix this "problem with Windows"?

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-03T13:24:08+00:00

    It is absolutely baffling that they would launch without such a fundamental feature. I've already reverted to Windows 10.

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  2. Anonymous
    2021-11-06T12:59:29+00:00

    Valid question. MS also stated KB5008295 (which contains the fix) would only be released to Insider platforms; yet, supposedly it was release to everyone. Basically, it's a hit & miss situation - some information correct, some information changes, and some information incorrect. Install the above KB5008295 and see if it fixes your issue. If not, the following protocol definitely fixed my issue. I believe it's premature to mark the issue as Resolved. Good Luck!

    D4NICKY

    UPD: November 4, 2021

    1. Start>Settings
    2. Time & language
    3. Date & time
    4. Toggle "Set time automatically" to off
    5. Set the date and time manually .. change button
    6. Choose Oct. 30 2021
    7. Click Change button

    7.2. Restart PC (optional)

    7.5 Launch Snipping Tool and click "+New". After confirming that it worked (didn't crash), proceed to step 8.

    1. Set time automatically -- toggle back on.
    2. Launch Snipping Tool
    3. Choose "+New"

    UPD: 5 Nov.

    As it turned out, the KB5008295 update was released today, which in theory solved the problem with the snipping tool and other applications, but as I understand it, the certificate was extended until December 3, so be prepared for the same error.

    The update came to everyone, even those who do not participate in the Insider program

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  3. Anonymous
    2021-11-06T14:27:32+00:00

    I appreciate your willing to help but that solution is simply not reasonable to expect on a live product, maybe if it was still in beta...

    Furthermore that the bug might return in a month is just baffling.

    I'm already back on Windows 10 and plan to remain there until they can sort their things out.

    It is really true that every 2nd Windows version is a screw-up.

    Maybe it is time Microsoft stop with the greed and let go of their 18/6 rule.

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  4. _AW_ 67,841 Reputation points Volunteer Moderator
    2021-11-02T23:15:39+00:00

    Hi paoh774, it has been reported that changing the date to October 31 seems to fix the problem.

    • Right click the Taskbar clock and select Adjust date and time
    • Turn off Set the time automatically
    • Click Change button and set the date to October 31
    • Close that setting window, then open again and turn On Set the time automatically

    Hopefully it works for you too.

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  5. paulr0511 45,415 Reputation points Independent Advisor
    2021-11-02T23:15:11+00:00

    Good day paoh774! I am glad to be able to provide assistance to you today. I understand that you are having an issue with regards to the Snipping Tool. This is already looking to be a known issue that many others are reporting and one of the MS MVP's has already reported this one and you can check out the links below for reference and for further update.

    https://answers.microsoft.com/en-us/subject/for...

    https://techcommunity.microsoft.com/t5/report-a...

    https://techcommunity.microsoft.com/t5/forums/s...

    Regards,

    Paul R.

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