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i used the tool WhoCrashed but i couldn't understand what the problem, i even got a new ssd and new ram sticks, but no luck, the machine does not overheat, im so frustrated i cant use the pc it keep crashing on me, please help and thank you in advance ! i uploaded the C:\Windows\Minidump in this link : https://filetransfer.io/data-package/zbLlimbZ#link
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Tue 12-Mar-24 6:43:20 AM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\Minidump\031224-9531-02.dmp (Minidump) |
|---|---|
| Bugcheck code: | 0xA(0x2E, 0xFF, 0x0, 0xFFFFF80784A03EB7) |
| Bugcheck name: | IRQL_NOT_LESS_OR_EQUAL |
| Bug check description: | This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. |
| Analysis: | This is a typical software problem. Most likely this is caused by a bug in a driver. |
On Tue 12-Mar-24 6:43:20 AM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\MEMORY.DMP (Kernel memory dump) |
|---|---|
| Bugcheck code: | 0xA(0x2E, 0xFF, 0x0, 0xFFFFF80784A03EB7) |
| Bugcheck name: | IRQL_NOT_LESS_OR_EQUAL |
| Bug check description: | This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. |
| Analysis: | This is a typical software problem. Most likely this is caused by a bug in a driver. |
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Your new minidump files indicate a driver associated to your AMD processor caused the system crashes.
Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of AND chipset drivers they recommend and while there, check for any BIOS update that may need to be installed
no RAM errors are found , here some recent Minidump files, thank you again for your time Dave
https://filetransfer.io/data-package/K3CWz4Ml#link
On Tue 12-Mar-24 3:23:44 PM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\Minidump\031224-10000-01.dmp (Minidump) |
|---|---|
| Bugcheck code: | 0xFC(0xFFFFF80183C74000, 0x89000000036E3963, 0xFFFFC008959AA250, 0x2) |
| Bugcheck name: | ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY |
| Driver or module in which error occurred: | Ntfs.sys (Ntfs+0x94000) |
| File path: | C:\Windows\System32\Drivers\Ntfs.sys |
| Description: | NT File System Driver |
| Product: | Microsoft® Windows® Operating System |
| Company: | Microsoft Corporation |
| Bug check description: | This indicates that an attempt was made to execute non-executable memory. |
| Analysis: | This particular bugcheck may be caused by malware or a security product that does not follow programming guidelines. This can also be caused by memory corruption. This is possibly a software problem. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues <br>The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK to check your drive(s) for errors. |
On Tue 12-Mar-24 3:23:44 PM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\MEMORY.DMP (Kernel memory dump) |
|---|---|
| Bugcheck code: | 0xFC(0xFFFFF80183C74000, 0x89000000036E3963, 0xFFFFC008959AA250, 0x2) |
| Bugcheck name: | ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY |
| Driver or module in which error occurred: | Ntfs.sys (Ntfs+0x94000) |
| File path: | C:\Windows\System32\Drivers\Ntfs.sys |
| Description: | NT File System Driver |
| Product: | Microsoft® Windows® Operating System |
| Company: | Microsoft Corporation |
| Bug check description: | This indicates that an attempt was made to execute non-executable memory. |
| Analysis: | This particular bugcheck may be caused by malware or a security product that does not follow programming guidelines. This can also be caused by memory corruption. This is possibly a software problem. There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues <br>The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK to check your drive(s) for errors. |
On Tue 12-Mar-24 3:07:32 PM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\Minidump\031224-9437-01.dmp (Minidump) |
|---|---|
| Bugcheck code: | 0x1E(0xFFFFFFFFC000001D, 0xFFFFF8047BC47860, 0xFFFFF8047C727A00, 0xFFFFF8047EE97240) |
| Bugcheck name: | KMODE_EXCEPTION_NOT_HANDLED |
| Bug check description: | This indicates that a kernel-mode program generated an exception which the error handler did not catch. |
| Analysis: | This could be caused by either a software or hardware problem. <br>Hardware failure is often caused by overheating. Read this article on thermal issues |
On Tue 12-Mar-24 2:26:20 PM your computer crashed or a problem was reported
| Crash dump file: | C:\Windows\Minidump\031224-9500-01.dmp (Minidump) |
|---|---|
| Bugcheck code: | 0xA(0x1, 0x2, 0x1, 0xFFFFF80253207F59) |
| Bugcheck name: | IRQL_NOT_LESS_OR_EQUAL |
| Bug check description: | This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. |
| Analysis: | This is a typical software problem. Most likely this is caused by a bug in a driver. |
That minidump file also listed generic RAM errors.
1
The best option is to download the widely available free utility MemTest86, then run a full 4 pass scan with that to test your RAM for physical errors
2
If no RAM errors are found, to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files
Before you run Driver Verifier, please create a new System Restore Point
https://answers.microsoft.com/en-us/windows/for...
Note, if you have any difficulty getting into Windows with Driver Verifier enabled:
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Open Command Prompt as Administrator and run these two commands, then restart your PC.
verifier /reset
verifier /bootmode resetonbootfail
Thank you Dave for your time !
here is a new one https://filetransfer.io/data-package/vWKLTaKe#link
i only have these two for the moment because i did a clean install but no luck, i will upload more when the machine crashes again, and please guide me so i can provide you with data, i don't know what should i do to solve this issue
Hi, I am Dave, I will help you with this.
Your one minidump file just indicated generic errors, do you have any more minidump files you can upload for analysis?
