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Xbox App and Windows Store not working after 23H2 update

Anonymous
2024-03-18T02:18:10+00:00

I recently updated my computer to Windows 11 23H2 and then tried accessing my gamepass games. The xbox app would not open and when I tried updating the app the microsoft store failed to update anything. I tried uninstalling the xbox app but then the store couldn't reinstall it so now I am stuck without the xbox app.

Windows for home | Windows 11 | Windows update

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  1. Lester Bernard Reyes 80,280 Reputation points Independent Advisor
    2024-03-18T03:55:45+00:00

    Hi, thank you so much for that information, in this case, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

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  2. Anonymous
    2024-03-18T03:48:58+00:00

    After going through both of these solutions, neither seems to have worked. The windows store is still stuck on "download pending" for the xbox app.

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  3. Lester Bernard Reyes 80,280 Reputation points Independent Advisor
    2024-03-18T02:51:32+00:00

    Hi Alexander, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, have you noticed any changes before the issue starts? and has it worked fine before? In addition, this happens due to misconfiguration of the Microsoft Store, since you have done basic troubleshooting steps, kindly follow the steps below:

    Method 1. Repair Windows Store and app:

    On Powershell(admin), copy and paste the command below:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Then hit Enter, once the process is done, restart the PC and check.

    Method 2. Repair Windows Store and update components

    Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

    Copy each line of command to Powershell then press enter (one line at a time)

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

    rmdir %systemroot%\SoftwareDistribution /S /Q

    rmdir %systemroot%\system32\catroot2 /S /Q

    regsvr32.exe /s atl.dll

    regsvr32.exe /s urlmon.dll

    regsvr32.exe /s mshtml.dll

    netsh winsock reset

    netsh winsock reset proxy

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    -Once done restart the device and check.

    Note: If the issue persists, we will run a system repair on the PC.

    Let me know how it goes and I hope that helps.

    Bernard

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