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Windows Apps are not opening.

Anonymous
2024-08-27T18:51:56+00:00

I noticed I am missing the windows media viewer, so I opened the Windows store, which did not open. (no error or popup).

A. I then ctrl+r wsreset.exe which gave me a pop up and an error message saying the service was disabled or missing.

B. I then tried C:\Windows\system32> Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

which gave me a similar error.

C. then followed these steps:

  1. press win + R
  2. write regedit
  3. press enter
  4. goto Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AppXSvc
  5. on the right hand double click on start
  6. put it to 2 (automatic start) (it was at 4)
  7. press ok
  8. restart your computer.

D. and then re-ran step B, which gives me numerous errors such as

PS C:\Windows\system32> Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Add-AppxPackage : Cannot find path 'C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_1.1911.21713.0_x64__8wekyb3d8bbwe\AppXManifest.xml' because it does not exist.

At line:1 char:28

  • ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... 
  •             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : ObjectNotFound: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], ItemNotFoundException
    • FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

E. then ran Step A. again which gives the error: 

  Windows cannot access the sepcified device path or file. you may not have the appropriate permissions to access the item.
Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-08-28T03:13:25+00:00

    Hello，Joey Gibbs

    Thank you for posting in the Microsoft community.

    I have learned that you are unable to open the Windows Store and other applications. From your description, it seems that there may be several hidden dangers in the system.

    Because the Windows Store is one of the fundamental components of the system, its normal operation is crucial for the updates of many applications. If the store cannot be accessed and used normally, I have several possible reasons for you.

    1. Service status issues: Related services may be disabled or incorrectly configured, causing the store to not function properly.
    2. Corrupted or missing files: Corruption of system files or application files can also affect access to the store and other apps.
    3. Account permission settings: Your user account may have insufficient permissions, preventing you from accessing certain system components.

    I see that you have tried multiple methods to fix this, including running the wsreset.exe command and re-registering the application using PowerShell commands. In particular, if the Windows Store service is not working properly, the wsreset.exe command will not succeed. Please check. If the PowerShell command is not run with administrator rights, it will also result in the inability to access the required file path. Please make sure to right-click and select Run as administrator when starting PowerShell. In order to repair file corruption and service configuration issues existing in the system, an in-place upgrade is an effective method.

    • Visit the Download Windows 10.
    • Download the Media Creation Tool.
    • Open the downloaded tool and select “Upgrade this PC now”.
    • Follow the on-screen instructions to download and install the latest version of Windows 10.

    Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community 

    Account permissions are another possible factor. In some cases, improperly set permissions on a user account can prevent access to required system components. If you suspect there is a problem with your account settings, it is recommended to create a new user account for testing. New accounts usually have default permissions, which can help you troubleshoot issues with the original account. Follow the steps below to create a new account.

     Then under the new account, you can access the old account folder under C drive via file explorer, and copy and back up the required data files to the new account.

    After you refer to the above steps, you can share some information in this thread and I will answer your questions further. Thank you for your understanding and cooperation!

    Best Regards，

    Rota|Microsoft Community Support Specialist

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