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Hi ,
Were you able to resolve the problem? I'm here whenever you need me. You can count on the Microsoft community.
Independent Advisor - Community
Thanks
BSOD amdppm.sys
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Anonymous
Hi, I just got a blue screen when I am using vs code.
minidump: https://1drv.ms/u/c/41c0ce7a3ca91c9b/EauZBLN5JrNPqqdrczMA3mQBFd0ZZKPUhrUODW_-4muouA
I would be very appreciated if you guys can help me solve this problem, thanks!
Windows for home | Windows 11 | Performance and system failures
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DYARI BARHAM 34,266 Reputation points Independent Advisor2024-09-15T10:30:43+00:00 Thanks for updating me.
Please check to see if the provided solution works for you:
https://answers.microsoft.com/en-us/windows/for...
Please keep me posted.
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Anonymous
2024-09-14T12:44:19+00:00 everything is up to date from drivers to the latest version of bios and no overclocking in my laptop. I tried also to install a fresh windows on the laptop but it doesn't solve the problem.
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Anonymous
2024-09-14T11:26:15+00:00 Hi,
thank you for your reply, I have an HP pavilion g6 laptop and I didn't think that is overclocked I will check if there is any update from HP or AMD and I will tell you. -
DYARI BARHAM 34,266 Reputation points Independent Advisor
2024-09-14T07:06:24+00:00 Hi ,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
The minidump files indicate amdppm.sys as a cause of the BSOD which is related to AMD drivers.
To troubleshoot this issue, kindly Download then install the latest version of BIOS & Chipset drivers only from the manufacturer's website. If your GPU is from AMD update the graphics card driver as well.
If you are overclocking your PC, try running everything (CPU, GPU, system memory) at their stock speeds. See if the issue is still reproducible. Or, turn off XMP profile or set it to Auto.
Please do not hesitate to ask if you need further assistance.