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I use Microsoft To Do to remind me to complete certain routines on a regular basis when I'm at work, and I noticed that sometimes, after I mark a task as complete, the reminder turns off. Sometimes the reminder will stay on but set for a previous date. So, next time the task is due, I don't get a reminder that time, so while the task still shows as due, I end up being late on actually completing it. It doesn't happen all the time, but it's still frequent and inconvenient. This only happens with recurring tasks. Now I have to remember to go through all my recurring tasks each morning to make sure the reminders are actually on.
Below is a screenshot of an example. I completed this task yesterday, and the reminder worked then. But upon logging into my computer this morning, I found the reminder was off, so I had to manually turn it back on. I only use the desktop app. I do not use the mobile app or the web browser version.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I think the recurrence should be set only after the reminder is set. It seems to work for me. If reminder is changed after the recurrence, when completing the items, the recurrence is still stuck in original date & time.
Is there any updates to this issue? I don't see an option for Recognize dates and times in task titles in the ToDo App settings? This is a real issue when trying to set reminders on recurring tasks!
Hello Angelina,
Thanks for the response.
Looking forward to your updates!
Regards,
Prince R
Microsoft Moderator
Good morning, my apologies for the late response. I've followed all your instructions, so hopefully this will resolve the issue. I will reply again (or create a new post) if the issue persists. Thank you!
Hello Angelina,
Thank you for posting in Microsoft Community.
I understand how frustrating it can be when technology doesn’t work as expected, especially when it comes to managing important tasks and routines. It seems that you’re encountering an issue with Microsoft To-Do where reminders for recurring tasks are not consistently functioning. This can certainly disrupt your workflow and cause inconvenience. Just to set your expectations, we have limited tools to check your account, subscription, and service details in the community.
From the discussions on the web page you’re viewing, it appears that many users have experienced similar issues with reminders in Microsoft To-Do. They’ve reported reminders being late, not appearing at all, or turning off unexpectedly for recurring tasks. Some users have found temporary workarounds, such as recreating the task or logging out and back into the app across all devices, which seemed to help in some cases. However, if issue persist then we suggest to send feedback: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support
Let’s explore some potential solutions to address this issue with Microsoft To Do:
Helpful links: Microsoft ToDo: Daily tasks stopped replicating itself after I marked - Microsoft Community
To-do Task Reminders Not Always Working - Microsoft Community Hub
Smart Due Date, Reminder Recognition in Microsoft To Do - Microsoft Support
Remember, technology can be quirky sometimes, but I hope these steps help improve your task reminders in Microsoft To Do!
Please let me know further concerns so I can help more!
Regards,
Prince R
Microsoft Moderator