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shupingpang-2565 suggested cheong00 edited



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First, this forum currently not support questions in languages other than English, please ask in English the next time.

Second, the feedback forum is for feedback on QnA website, not a place for asking support questions.

Finally, you provided no detail on the problem, and we don't even know which OS you're using. How do you expect us to help?

Advise you just take your PC to a computer shop for repair. It's most likely a shell problem, like infected with virus, or damaged HDD so the shell cannot be loaded correctly.

The other possibilities includes bad RAM, or extremely poor ventilation so your PC got overheated as soon as it booted (which is not uncommon in summer)

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