Can't install KB5014668

Question

I've been running Windows 11 since Nov 2021. This is the first update failure I've encountered. I was trying to install KB5014668. It stopped at 25% install and showed error 0x80000ffff. I ran troubleshooter (multiple times) to no avail. Upon a restart, it showed installing an update, in the middle it rebooted and then on the subsequent restart it showed install to 48% then said something went wrong, not to worry as it was restoring. It rebooted again, showing the same message, on the next restart it booted into windows. I've run sfc /scannow and dism restorehealth. Neither showed an error or helped. I use Macrium and also tried mounting an image taken before I tried the update and copied the Software Distribution folder and pasted it over the current folder. No help there either. I am able to download Windows Defender definition updates okay at this point.

I could just restore the whole drive to a point before I tried the install but would like to use that as a last resort. Right now I can perform multiple restarts with it booting straight into Windows. So I'm not sure if I should just wait until the July cumulative is available to see what happens or is there something I can or should try at this point, like try to download and install it straight from the update catalog?

Thanks for any help with this.

Update... I did try to use the Windows Catalog to do a manual install. It seemed to download ok but when I hit install it failed immediately with an error code of 0x80070002 (I got this from the reliability monitor)

Answer 1

The Update installed fine on my LG Gram, but has kept failing on my husband's PC which has identical hardware with different software.

We do not agree that the best thing to do is to reinstall Windows 11!

The problem is with the Update. If a decent response is not posted, then the best option seems to be to wait until Microsoft fixes the Update.

Answer 2

I have the exact same issue as KenMel there is somehing wrong with this update.

Answer 3

I did this still wont install but it did say initializing but the following did not install thanks for your help but i think Microsoft has to fix this optional update

Answer 4

Thanks for replying I see this problem all over the internet a lot of people are having this issue. I ran DISM and SFC as well.

Answer 5

I am also using Malwarebytes I completely uninstalled it using their tool and tried again to install KB5014668 again same issue so I am not trying anything else to get this installed Microsoft has to fix it they should never have released this preview knowing that their were going to be issues.