Hi,
Welcome to Microsoft Windows 7 Forum!
You may try the steps as below and check if the issue gets fixed.
You need to enable the services for system restore, to do that follow the steps provided below.
1. Click on Start button, now type in services.msc in the search programs and files and hit enter.
2. Now you need to check for the “volume shadow copy” service present in the services windows.
3. After selecting the “volume shadow copy” service you need to right click on the service and select properties and make the startup type as automatic and start the service.
4. Click ok, restart the computer and check for the issue.
Also ensure that you disable any antivirus program on your computer and create a restore point before performing the above steps.
Creating system restore point manually:
- Open System by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking System.
- In the left pane, click System Protection If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- Click the System Protection tab, and then click Create.
- In the System Protection dialog box, type a description, and then click Create.
Follow the document below for additional help about creating System Restore Point:
http://windows.microsoft.com/en-US/windows7/Create-a-restore-point
Thanks and Regards:
Suresh Kumar- Microsoft Support.
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