Windows Update fails to install updates KB2539636, KB2533523, and KB2468871.

Question

original title: Updates KB2539636 KB2533523 KB2468871

my windows update has installed updates today august 10 2011. but these three dotnet updates (KB2539636  KB2533523  KB2468871) failed to install... can anyone help me please?? thank you...

btw i am using windows 7 home premium

Answer 1

Hi,

did you try to install this KB manually ? If not can you try it ? - you can download from here (choose right language):

KB2539636

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27017

KB2533523

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27014

KB2468871

http://www.microsoft.com/download/en/details.aspx?id=3556

...x64 - is for 64bit WIndows 7

...x86 - is for 32bit WIndows 7

How to find out if Windows 7 is 32bit or 64bit is here:

http://windows.microsoft.com/en-US/windows7/find-out-32-or-64-bit

EDIT 8/26/2011

Maybe what you can try (before you try points 1..11) only turn Off your antivirus and turn Off UAC, then manually install the updates  that failed to installand  run Windows update to install rest of updates. Turn On your antivirus and turn On UAC. How turn Off UAC see point 5).

EDIT 8/16/2011

If these steps above not help, try to use these ones:

1) uninstall Net Framework 4.0 client from „Uninstall and change program“:

    http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

2) If you still see Net Framework 4.0 client in „Uninstall and change program“ use this tool for unistallation Net Framework 4.0 client:

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    download, unpack and run „cleanup_tool.exe“ – from pull-down menu choose „.NET Framework 4“ and click „Cleanup Now“

3. After uninstallation restart computer
4. Turn Off (Disable) your antivirus
5. Turn Off UAC (User Account Control) – howto do it:

     http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off

6) Download and install Net Framework 4.0 from here (choose right language):

     http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718

      (same for 32bit OS and 64bit OS)

7) restart computer

8) try to install manually all updates (KB??????) that failed to install

9) run Windows update and install rest of updates

10) T****urn On UAC (User Account Control) – howto do it:

        http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off

11) Turn On (Enable) your antivirus

LC

Answer 2

thanks a lot for the help!! it worked for me..

Answer 3

I had the exact same problem with the very same updates, and this solution worked for me also, thanks very much.

This is the first time I've ever had issues with MS updates.

Answer 4

My problem looks simular. Installing OK but Windows Update remains showing as not installed. I have deinstalled these updated and updated again. Another try to download updates manually and run. Both efforts let not disappear the Windows Update message as not installed.

Answer 5

If manually it works fine, that the problem could be in the windows update service (client side). So try this Fix IT:

http://support.microsoft.com/kb/971058/en

LC