Microsoft Edge is not remembering login data

Question

My login data is not being remembered on websites.  I am having to login everytime I visit pages I visit regularly.  This started last week prior to that everything was working fine.

I am running Edge Version 87.0.664.75 (Official build) (64-bit

Answer 1

While it was nice of you to actually answer and address this issue, your answers are frustating.  A LOT of us are experiencing this very annoying issue with Edge NOT saving passwords.  Please stop treating us like we are 5 year old kids who never signed onto a computer before.  Before even looking up this issue to find a a more complex solution than " go to settings in edge and make sure save passwords is on"..... I have tried reinstalling version 1909 - couldn't, checked out my credential manager settings, tried uninstalling and reinstalling Edge, etc....BEFORE getting onto Microsoft to search for a more complex resolution.  Seems like there is NONE.  And no fix via microsoft updates has appeared yet.  Like every other user on here, everything worked fine until Microsoft forced version 2004 on us.  A user shouldn't have to work so hard for a VERY EXPENSIVE Operation System to function correctly.  this is poor management on Microsoft's part.  And very poor development and testing on the software.  Maybe most of you actually like spending HOURS trying to figure out work arounds and solutions to poor software design, but some of us just don't have that time.  It would be nice if my software worked as ADVERTISED.  Since it has an obvious issue, it would be really appreciated it Microsoft would address the issue and post a solution.  And whatever happened to being able to go to Microsoft website, choose an update and install it yourself?  I tried their new "update catalog" - received an error message when I attempted to download and install an update that looked like it might work for this issue - error message informed me I was not allowed to access and download the update.

Answer 2

Hi Luiz,

Firstly thank you for taking the time to reply.  I think maybe I didn't explain the issue correctly.  All passwords are saved, and everything was working fine until January.  Every time I open Edge, microsoft ask me to agree to their terms, pages that usually remember me for example social media pages I have to login every time I visit.

I can see all over the internet this seems to be a common issue, but Microsoft don't seem to be acknowledging it.  

Any help greatly appreciated.

Thanks

Dave

Answer 3

Hello DaveRooney, welcome to the Microsoft community, my name is Luiz Cruz, an independent consultant and I would be happy to help you.

To resolve this, please follow the steps below:

Launch the Edge browser, in the upper right corner, click "..." and access the Edge settings.

Click on "Passwords"

Check the options: Offer to save passwords and Sign in automatically.

Verify that the problem is resolved.

I hope I helped, even more!

Answer 4

Thanks again.  I tried this but the issue remains.  I think its a bug, Microsoft need to fix this.

Answer 5

Dear DaveRooney,you can try to reset the Edge and see if the problem is resolved:

Start Edge.

Click on the "..." in the upper right corner and access the settings.

On the left side of the screen, look for "Reset settings"

Verify that the problem is resolved.

I hope I helped, even more!