Snapdragon Compatibility Issues, Mainly Printers

Question

Below are the issues I'm having with my new Latitude 7455, which is equipped with the new Snapdragon X Elite processor. Most of my x64 programs have installed correctly, but there are a few quirks yet, especially the printers.

-Windows cannot find any compatible ARM drivers for our office printers. Could you work on your compatibility layer to work with current Windows 11 printer drivers, as right now I can't print to any of our office printers (and we have over 13 different printers)!

-Can't power on by WD19 docking station, even after firmware and driver updates

-Couldn't install Chrome, Enterprise Version

-Weird random resolution scaling bugs. The comment prompt when using live connect was really large yesterday, but it seems to be normal today. However, Teamviewer had a similar resolution scaling glitch this morning.

-Forticlient (version 7.0.0.29) is prompting for reboot every time I restart my system.

Answer 1

Hello, Dustin Ryan

Welcome to Microsoft Community.

Many printer and peripheral drivers are designed for the x86 architecture, not ARM. Even if they claim to support ARM, you might still run into compatibility issues. The same goes for docking stations (like the WD19), other programs (like Chrome Enterprise and Forticlient), and resolution problems. The root cause is that while ARM architecture is very common in mobile devices, it's still being gradually adopted in desktops and laptops, so some compatibility issues are still being worked out. Also, when running x86 or x64 applications on ARM devices, Windows 11 uses emulation. This emulation can affect the efficiency and accuracy of graphics processing, leading to resolution scaling errors.

In short, Windows on ARM still has room for improvement. I recommend providing feedback to the developers through the Feedback Hub. Asking in Microsoft Community might not be very effective since developers don't monitor the community, and the community can't reach the developers.

How to send feedback to Microsoft with the Feedback Hub app - Microsoft Support

However, compatibility on ARM isn't just Microsoft's responsibility. Hardware manufacturers and software developers also need to work together to keep improving.

Yuhao L

Microsoft Community Technical Support

Answer 2

Windows 11 Apps | Snapdragon Emulation Apps | QualcommWindows 11 Apps | Snapdragon Emulation Apps | Qualcomm

for compatibility Apps

For printers hera are some Canon but ask copilot for specific models of other brands or lines.

Canon's PIXMA line includes several models that are compatible with ARM processors and Windows 11. Here are some of the compatible models:

1. PIXMA G Series: G1200, G1220, G2200, G2260, G3200, G3260, G4200, G4210, G5020, G6020, G7020 1 .
2. PIXMA iP / iX Series: iP100, iP110, iP2700, iP2820, iP4700, iP4820, iP4920, iP7220, iP8720, iX6520, iX6820 1 .
3. PIXMA MG Series: MG2120, MG2220, MG2420, MG2520, MG2920, MG3020, MG3120, MG3220, MG3520, MG3620, MG4120, MG4220, MG5120, MG5220, MG5320, MG5420, MG5520, MG5620, MG5720, MG6220, MG6320, MG6420, MG6620, MG6820, MG7120, MG7520, MG7720, MG8120, MG8220 1 .
4. PIXMA MP Series: MP230, MP250, MP270, MP280, MP490, MP495, MP560, MP640 1 .
5. PIXMA MX Series: MX320, MX340, MX350, MX360, MX372, MX392, MX410, MX420, MX430, MX450, MX470, MX490, MX512, MX522, MX532, MX712, MX722, MX870, MX882, MX892, MX922 1 .
6. PIXMA TR Series: TR150, TR4520, TR4720, TR7020, TR7520, TR8520, TR8620 1 .
7. PIXMA TS Series: TS202, TS302, TS7020, TS3120, TS3320, TS3520, TS5020, TS5120, TS5320, TS6020, TS6120, TS6220, TS6320, TS6420, TS8020, TS8120, TS8220, TS8320, TS9020, TS9120, TS9520 1

Answer 3

I have tried connecting/adding Ricoh MP C4503 printer using Microsoft Surface Laptop 7th Edition (Snapdragon processor) - but it failed.

Logged a case with Ricoh - but they said its not supported..

However i have added it with IP address and specified MS PCL drivers and it worked. Hurraaaaaa

Answer 4

I was also able to use the Microsoft PCL 6 driver with Ricoh SP C250DN. However, I cannot print on both sides as there is no duplex support by the driver.

Answer 5

Is there any way to run Xerox phaser 3020 on windows 11 arm?