0x607 Authentication Error when using Azure Virtual Desktop

Justin Verstijnen 196 Reputation points

Hey there,

We have 3 users in an environment of ~25 users that keep getting an error randomly during the day:


We have a pooled hostpool with 3 session hosts and did not change any RDP settings in the hostpool. Also i checked the event logs on this error, but found only this 2 entries:

Event ID 40, TerminalServices-LocalSessionManager

Session 6 has been closed, reason:0

And after 2 seconds the following:

Event ID 24, TerminalServices-LocalSessionManager

Remote Desktop-services: connection with session is closed.

Does anybody know if there is a setting for this or any solution? Thank you!

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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