You can alternatively upgrade via changing product key.
Have you already tried that option?
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
It is seriously frustrating. The store requires you to sign in with Microsoft account to upgrade, but it will not allow work or school account. Similarly the MS online store also requires such account.
Is there a simple way for IT admins to upgrade or pay for a key. I want to do this legally, but because it's so frustrating user experience I am seriously considering ebay and such options.
You can alternatively upgrade via changing product key.
Have you already tried that option?
Hello
Thank you for your question and reaching out. I can understand you are having issues related to Windows Home to Prod upgrade.
Thanks for your feedback.
Alternate solution if you have Product Key or Digital License Navigate to Start Menu > Settings > Updates and Security > Activation - > Under Activation, select Change product key. The Product Key window opens.
Please provide your valuable feedback using Feedback hub to help us improve your Windows experience.
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
-------------------------------------------------------------------------------------------------------------------------------
--If the reply is helpful, please Upvote and Accept as answer--