Can't grant control using Teams screenshare

IBN 4,221 Reputation points


Please i need your help on this issue.

When we connect to external vendors via Teams we are able to share our screen but we are unable to allow them to control our screen. When they request control they get a message about permissions not being granted.

we have the default org policy but it appears that we should be able to share and grant control with external resources.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Dillon Silzer 45,881 Reputation points

    Hi @IBN

    Have them check their policies in Meeting Policies at > (Policy Name/Global org-wide) > External participants can give or request control



    If this is helpful please accept answer.

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