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I am administering Exchange 2013. Is it possible to prevent a user from seeing a resource room if the room is booked during the timeframe of the meeting request they are generating?
It's an age old dilemma, how do you get users to read the emails from the resource room? It would be so much easier if they just couldn't try to book the room if it were already taken. Or better yet, if they used the scheduling assistant to see the availability of the room before trying to book it. Sadly, few people will bother with that degree of concern or ownership of the issue. Instead, they will try to book the room and ignore the bounce-back then get mad at IT because the meeting is on their calendar. Not really understanding the nuances of the issue.
There's got to be a way to put guardrails around this scenario.
Please assist to discover the solution.
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Hi@Jason
I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
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Hi@Jason
I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
If the below suggestion helps, please click “Accept as answer” to mark helpful reply as an answer. Your action would be helpful to other users who encounter the same issue and read this thread.
Hi@Jason
I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
If the below suggestion helps, please click “Accept as answer” to mark helpful reply as an answer. Your action would be helpful to other users who encounter the same issue and read this thread.
Hi@Jason
I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
If the below suggestion helps, please click “Accept as answer” to mark helpful reply as an answer. Your action would be helpful to other users who encounter the same issue and read this thread.
Hi @Jason
There is no such way that I am aware of. My best advice is to spend time and train people.
One suggestion is to limit the mailbox to certain individuals to book the room:
Change how a room mailbox handles meeting requests
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If this is helpful please accept answer.
Organize your resource in RoomLists and show the users how to leverage the Room finder. While it doesn't automatically hide booked rooms, they get a nice indication on the screen that the given room is not available. Kind of like the scheduling assistant, but they don't need to switch to another tab.
This is intriguing. I've worked with the room finder in the past and when I came onboard at my current role, I suggested we should set it up. There was pushback because we have over 10 sites and around 50 bookable resources. So, I could see how this might be overwhelming to a user. If I'm not mistaken, the room finder is capable of filtering the possible rooms based on one's current location?
You can create a RoomList for each location and assign only the relevant rooms to it. Then in Outlook the user simply selects the list in questions at will see the availability of each room at a glance.