I can´t edit my certification profile.

Question

Hello, I hope you are having a good day.

I access to my certification profile (https://examregistration.microsoft.com/MyProfile?whr=uri%3AMicrosoftAccount&locale=en-US#userlegalprofile) and I need to edit my adress.

I click on the "Edit Profile" button and I type my new adress, but when I click on "Save & Continue" it doesn´t do anything.

When I click on "Save & Continue" my browser don´t show me that the information or web page is loading.

I refresh the web page and I have again my old address.

I tried this on 3 different browsers.

Thank you very much in advance.

Regards.

Answer 1

Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Merge and transfer certification profiles
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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