Cannot connect to QNAP after Aug'22 patching

Question

Since the Aug '22 updates I can no longer backup files to my QNAP NAS device - ping is the only thing that works

I cannot access shared drives or the web front end

There are 3 updates 2 of which I have un-installed and it has not fixed the issue

I can access the NAS with other devices phone and MS surface (unpatched)

Any ideas?

Answer 1

Hello @Rob Harty

1.You might first check Event log for any obvious errors : Applications-Microsoft-windows

2.Make sure workstation services is running properly.
3.CMD Run net config workstation, check if the workstation service is active on current interface .

Best regards
Karlie

Answer 2

Firstly thank you for taking the time to answer the question

I found my answer and it was the FW on the QNAP

I had set it up to deny ip addresses that requested or failed connections too many times

My own fault - chalk that one up to experience

Thanks again

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Rob