Cannot use Face API

Question

I want to test Face service is useful for my company, and
I haved used demo Face Api to use, but it did not work,
does it also aked to apply for testing?
I have reliazed that Microsoft recquired customers to apply
this service before buying it.

Answer 1

Hello @詠晴 莊

Thanks for reaching out to us and sorry for your experience. You should have received an email from us about the Face API limitation- https://learn.microsoft.com/en-us/azure/cognitive-services/cognitive-services-limited-access I am sorry if you have not received that. Face service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. You got this error since what you are trying to call is now limited access to them because you have not been approved to use that capability.

For your question, yes, even testing you will need to get the approvement according to the policy, I apologize for the inconvenience.

Face service is only available to Microsoft managed customers and partners. Please use the Face Recognition intake form to apply for access- aka.ms/facerecognition.

I hope this helps.

Regards,
Yutong

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