Authenticator app is not recieving "approve sign requests" notifications -dead loop

Aleksandra Łucja Jaworska 1 Reputation point
2022-09-16T17:06:39.82+00:00

Hi,
I have very annoying issue with authenticator app. I'm trying to reconnect to my SQL data base. I tried do this from visual studio and data store app. I went through all process, but it seems that it is going nowhere. I'm getting third approve request from visual studio and data store app without any notification appeared in Microsoft authenticator. Authenticator app is open. I refreshed my app, removed it, install again. Nothing helped.
Option where you are asked to put a security code from app doesn't work either. Pop up window doesn't react.
Is there any bug with authentication?

I have to say that I do not have such problems when I want to use 2-steps authentication via phone.
Looking forward to hear from you.
ALeksandra

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. JimmySalian-2011 42,106 Reputation points
    2022-09-16T17:08:40.78+00:00

    Hi,

    It seems the Auth App is looping in a vicious circle the advice is to reset the MFA via the Azure or O365 portal via the Admin account.

    howto-mfa-userdevicesettings

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