Profile has been mixed up. How do I resolve?

Question

I assisted a colleague with logging in on my computer with her google account to book for an exam. I registered on her account with her details.
I then logged out of her account and back in with my own account so that I could register for the same exam, however, while it clearly shows my google account as signed in - the details are all my colleagues now on my certification profile.... while I can easily change address details - I obviously can't change the legal name. I have a different MCID to her so it's somehow mixed us up?
Is anyone able to assist me?

Thanks

Answer 1

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Pearson VUE Support:
Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

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