User want archived emails get back into primary mailbox

Baskaran A 21 Reputation points
2022-09-22T22:01:06.89+00:00

We have enabled Online archive for a user and some of the mails were archived. Now user want to move those archived emails back to primary mailbox. So i need your suggestion to proceed further.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. KyleXu-MSFT 26,206 Reputation points
    2022-09-23T02:07:39.957+00:00

    @Baskaran A

    For moving emails from primary mailbox to archive mailbox, we could use retention policy or drag emails.

    If you want to move emails back to primary mailbox, we can only drag emails back to primary emails. You could use "Ctrl+A" to select all emails then drag them back to primary mailbox, you could also move the folder from archive mailbox to primary mailbox directly.


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