Custom question answering Add URL not working

Sreejith R 1 Reputation point
2022-09-27T13:27:14.447+00:00

In the custom, question answering the add URL as a knowledge, the base source is not working as expected in the API call as well from the language studio portal also. The issue is sometimes the result is a success but there will be no result set it will be empty after trying two or more times with the same URL it may work the issue exists in both API as well as the language studio portal as well.

Another issue is when we add a new URL as a source via API the background job is running infinite times it may run till 30-35 minutes but the extraction will not happen it will fail automatically.

the following are the URL's I tried
https://www.uidai.gov.in/en/contact-support/have-any-question/299-english-uk/faqs/enrolment-update/enrolling-children.html
https://uidai.gov.in/en/contact-support/have-any-question/277-english-uk/faqs.html

Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
2,354 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sreejith R 1 Reputation point
    2022-09-27T17:18:04.083+00:00

    The same URL work on language studio add option but in the API call it is saying time out failed extraction after 30 minutes. In the language studio it is successfully executing after 10 minutes

    API Request Body-
    [{"op":"Add","value":{"displayName":"Source8","sourceUri":"https://www.uidai.gov.in/en/contact-support/have-any-question/299-english-uk/faqs/enrolment-update/enrolling-children.html","sourceKind":"url"}}]

    URL I am trying- https://www.uidai.gov.in/en/contact-support/have-any-question/299-english-uk/faqs/enrolment-update/enrolling-children.html
    Please some one guide me what I am doing wrong in the API call