I can't log into my hotmail account

Question

I do not know the password. all the passwords I've tried do not work.
I lost microsoft authenticator and now cannot use that
I filled out the recovery information and got an email from microsoft saying

Because you've turned on two-step verification for your account, we ignore these requests but wanted to let you know.

so what do i do. This is ridiculous. I've had this email account for 25 years.

Answer 1

Hi @jennifer smith

You can try restoring your Authenticator from a cloud backup:

Recover your account credentials on your new device

https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40#:~:text=account%20by%20mistake.-,To%20recover%20your%20information,recovered%20to%20the%20new%20device.

------------------------------------

If this is helpful please accept answer.