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Microsoft Certification Profile Page is not loading after linking another account

Joanna Quinto 21 Reputation points
2022-09-29T19:00:56.477+00:00

Hello,

I need assistance on my Certifications Page. After I linked an account, I can't seem to access my certification profile page anymore. Nothing's loading. I tried refreshing and opening it in incognito. Also tried clearing cache and cookies. Tried it both in Chrome and Edge but it's really not loading. At times, I get this message "Oops... something went wrong. Please reload the page to try again."

Same goes for the Transcript page. Hope someone could assist.

Thank you very much!

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  1. Anonymous
    2022-09-29T19:02:37.7+00:00

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Merge and transfer certification profiles
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Joanna Quinto 21 Reputation points
    2022-09-29T19:17:50.683+00:00

    I was able to resolve it via this forum 91028852-1ea1-4dda-a2b4-90d89d023584

    Hope it can help you!!

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