Teams notifications and Updates

IBN 4,356 Reputation points


Please i need your help on this issue.

We have a user that are reporting slowness in notifications, updates and messages in teams. Both the app and on the web.

They appear/update a couple of minutes after they are sent. Sometimes up to 15 min later.

the user have tried different devices and also teams via the web.

Is this something we can troubleshoot of find the cause of?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Kael Yao-MSFT 37,576 Reputation points Microsoft Vendor

    Hi @IBN

    Have you tried in a different network?
    And can the user send messages to others without problem when the issue occurs?

    If he cannot send out messages as well, it may be possibly due to network issues.

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