What is the maximum call queue depth?

Awais Khalid 141 Reputation points
2022-10-18T06:25:10.573+00:00

I need to know the maximum call queue depth in Ms Teams i.e.

Auto Attendant A answered a call an based on DTMF transferred to Auto Attendant C, then Auto Attendant C transferred to Auto Attendant B based on DTMF

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  1. Sayali-MSFT 2,266 Reputation points Microsoft Vendor
    2022-10-18T13:19:45.7+00:00

    Maximum calls in the queue specifies the maximum number of calls that can wait in the queue at any given time.
    The default is 50, but it can range from 0 to 200.
    When this limit is reached, the call is handled as specified by the When the maximum number of calls is reached setting.

    Refrenece Document-https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue?tabs=call-overflow#follow-these-steps-to-set-up-your-call-queue

    Thanks,

    Sayali


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