Remote monitoring application is getting uninstalled on an asset upon upgrading to Windows 11 22H2

AnirudhKM 1 Reputation point
2022-10-20T15:55:25.62+00:00

The application is SuperOps.ai, a Remote Monitoring and Management (RMM) tool that helps IT admins and Managed Service Providers monitor and manage the assets in their organisation/client's.

While the OS is getting upgraded from either Windows 10 or any Windows 11 version to Windows 11 22H2, we are observing that our application is either crashing or getting uninstalled from the asset totally.

How are we to resolve this issue?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 43,231 Reputation points
    2022-10-21T15:31:30.797+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having issues related to Monitoring application not working after update.

    Please note that It can be happened due to some compatibility issue Monitoring application to New version of Windows.

    I would suggest you to please contact to Monitoring application vendor to resolve the issue.

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