Issue Printers

I try to print through the network and I get this message on my AVD virtual desktop, before I had no problems with just reconfiguring and it allows, but now no longer, in the drivers part it is correct as well as the printer, I don't know if it is part of some directive or GPO that has to be added or configured with the virtual printer so that it works

When trying to print through the office 365 apps, it tells me

(Network Printer) failed to print the file. Cannot print. There can be several reasons:

There may not be enough memory
*If you are printing over a network, there may be a connection or printer driver problem.

*There may be a loose cable or a bad connection between your PC and the printer.

The problem is that other desktops can print correctly and it is only some users that do not allow them.

deherman-MSFT 37,241 Reputation points Microsoft Employee

2022-10-24T17:56:03.903+00:00

@Juan Pablo Delgadillo Martinez
Are you able to print from another program or is it just 365 apps that is the issue? What results do you get when running the printer troubleshooter?
Juan Pablo Delgadillo Martinez 66 Reputation points

2022-10-24T19:53:30.837+00:00

If I can print, if I try with other applications like PDF
Justin Verstijnen 201 Reputation points

2022-10-24T20:29:04.697+00:00

Does printing work outside of Microsoft 365 apps like Windows Testpage? Is there any additional information available in the event log? Should be in the Application logs

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Issue Printers

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