How can I remove a Trojan Horse virus

Nadia Johnson 6 Reputation points

Hi, my Windows Defender detector blocked and removed a Trojan download today. I ran several full scans and followed instructions on deleting Temp files. I found an article by “howtofixguide” on the trojandownloadero97m-encdoc-femtb and decided to search for the virus on my PC in my file explorer by searching 5E967C56B6ECA10A1DDCE26896607E8F.mlw in the search engine. This was listed as the virus name on the website. When I pressed enter it opened up a link to a Bing Search about PCs as well as a popup in my file explorer asking me to enter a username and password. I'm considering running a full scan, doing a factory reset, and changing all of my personal information. Do you have any other advice? Or can you explain what happened when I entered the name in my file search engine? Thank you.

Note: I'm using Windows 10 on an HP Laptop.

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Dave Patrick 415.1K Reputation points MVP

    Clean install would be best, might also ask for help over here.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    2 people found this answer helpful.

  2. S.Sengupta 13,126 Reputation points MVP

    MLW is a file extension commonly associated with MainLog Data files. MLW files are supported by software applications available for devices running Windows.
    I shall suggest you use Malwarebytes. Boot into Safe mode and scan your system with latest version of Malwarebytes.

    2 people found this answer helpful.