I recommend creating a ticket with Azure Billing Support to have this sorted out:
https://azure.microsoft.com/en-ca/support/create-ticket/
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I have tried listening to an introduction to Azure and did not understand a word of it. I do not know what I am getting for my subscription. I have tried to cancel my subscription but the recommended method of going to the main page and selecting my subscription does not work: the main page reports that I do not have any subscription. Please help, ideally in plain english. Is a subscription to Azure necessary to obtain cloud storage? I do not require any fancy business software or research tools. I am just a private user of Windows 10 and seem to have slipped into a monthly payment without knowing why.
I recommend creating a ticket with Azure Billing Support to have this sorted out:
https://azure.microsoft.com/en-ca/support/create-ticket/
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If this is helpful please accept answer.