I am an ordinary computer user who does not understand the advantages of Microsoft Azure. Why am I being charged £12-£13 a month for this Azure thing?

William Amos 1 Reputation point

I have tried listening to an introduction to Azure and did not understand a word of it. I do not know what I am getting for my subscription. I have tried to cancel my subscription but the recommended method of going to the main page and selecting my subscription does not work: the main page reports that I do not have any subscription. Please help, ideally in plain english. Is a subscription to Azure necessary to obtain cloud storage? I do not require any fancy business software or research tools. I am just a private user of Windows 10 and seem to have slipped into a monthly payment without knowing why.

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  1. Dillon Silzer 49,516 Reputation points

    Hi @William Amos

    I recommend creating a ticket with Azure Billing Support to have this sorted out:



    If this is helpful please accept answer.

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