Changing form POP3 to exchange (business setup)

Ahmed Gamal 21 Reputation points
2022-10-24T11:25:35.637+00:00

Dear Sirs,

I really need your support and suggestions.

We are running a small operations rooms, with a setup that suits us for several years now,

Recently we are forced to change the setup due to Microsoft ending the support of POP3 protocol.

Our current setup as following

  • A single email for operations team
  • Email is setup on multiple PCs with different rules on each one
  • Local folders are different at each machine

253408-image.png

In exchange we are not able to use the same setup. And we are facing several complications that will really affect our workflow and business

1) Messages could be deleted by mistake from any PC and it will be deleted from everywhere
2) If a user read a message on any PC then it will be marked as read everywhere…leading to oversighting importance messages
3) Unable to create local folders

253409-image.png

Can anyone suggest a solution to how we keep the original setup or something similar, while changing to exchange.

Really appreciate any help you can suggest … as matter is really important to our business

Thanks

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. KyleXu-MSFT 26,271 Reputation points
    2022-10-25T01:31:53.437+00:00

    @Ahmed Gamal

    Based on your description, I think you are using Exchange online mailbox.

    For Exchange protocol, all actions will be sync to server side then sync to other clients. If you need to use Inbox rule to move emails, I would suggest you use "move a copy to the " " folder" rather than "move it to the " " folder"

    Or you could follow this blog to enable POP protocol for your tenant temporarily: Limited Opt Out

    Then use command below to enable basic for SMTP service:

    Set-TransportConfig -SmtpClientAuthenticationDisabled $False  
    

    Wait about 1 hour, then you will use POP protocol for your mailbox again.


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