Resource room delegates

PRK 11 Reputation points
2022-10-24T16:17:37.75+00:00

Hello,
I setup an equipment mailbox resource with 2 delegates to approve booking request. The issue we are having is if user A approves a meeting request and User B is unaware of the approval and user B also approves the meeting. Then the person who requested the meeting will get two approval responses.
Is there a rule or policy that can be setup so when a delegate approves a request that the other delegate is notified of such?

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Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 85,401 Reputation points MVP
    2022-10-24T16:59:40.453+00:00

    Nope, no such functionality. The delegates can simply forward the message to each other, or communicate it by any other means.

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  2. KyleXu-MSFT 26,171 Reputation points
    2022-10-25T01:36:42.627+00:00

    @PRK

    Here may be a workaround for you:

    • Configure a shared user mailbox as the delegate.
    • Assign this shared user mailbox's full access and send as permission to need users (original delegates). -
    • Let those original delegates approve meeting from this shared user mailbox.

    In this way, there will not exist the duplicate request.

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