RD-CAL related problem

Nasir Khan 1 Reputation point

I am using windows server 2019. one of my user is receiving popup that his session will expire in 60 minutes whereas other users are working fine. now i have checked license manager and unable to find any info on users whom are working fine. whereas i can see the user who is receiving pop up. now my question is where can i found the detail regarding RD-CALs that are assigned to users , can i revoke license of any user and assign it to the user that is currently experiencing issue. will appreciate any help in this regard.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Limitless Technology 43,226 Reputation points


    Please review licensing program agreement, Product Terms document (https://www.microsoft.com/en-us/licensing/product-licensing/products), and/or other licensing documents applicable to your scenario. One section to pay particular attention to is the License Assignment and Reassignment section.

    In general, you must assign a license to each person or device and you may not reassign that same license to another person or device within 90 days except for limited exceptions. For example, say a company has 1,000 employees, and they publish a windows training course application via RDS. First day, 100 employees use the application, next day, a different 100 employees use it, etc., until after 10 days all 1,000 employees have used it. In this example, 1,000 RDS CALs would be required under Per User licensing, even though each user only needed the application for a single day.

    If possible, the example company could reduce licensing costs if they could use Per Device instead with 100 PCs dedicated for use connecting to this windows training course application.

    Even under Per User the licensing server is keeping track of usage. An auditor could use this along with other sources of information to determine compliance with the license agreement.


    --If the reply is helpful, please Upvote and Accept as answer--

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