winSvr2016 System Event Notification Service hang

Question

I've noticed folders who are NOT RESPONDING, and then i've tried to restart the server, but this message keeps in my monitor

![253812-image.png][1]

after that i cannot login to the server, and if i tried to connect via Remote Desktop, black screen only

Question ; is it safe to force restart the server?

Thanks

Answer 1

Hello there,

If your server is not responding or was shut down manually, perform a hard reboot by using the Cloud Control Panel to simulate power cycling the server.

It is recommend attempting a soft reboot of a server whenever possible, using a hard reboot only when the server is unresponsive.

While your hardware won't take any damage from a forced shutdown, your data might. If you are working on any files when things go bad, then at a minimum you will lose your unsaved work.

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