Did not receive a certification after retaking expired exams

Asaf Hason 1 Reputation point

A month ago, one of my team members passed the AZ-140 exam.

However, he did not receive the "Azure Virtual Desktop Specialty" certification

The reason may be that he passed that exam in the past. and he retook the exam after the old one expired.

Another team member has the same problem (with a different certification), his exams were expired, he retook them but still didn't get certified.

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  1. Dave Patrick 415.2K Reputation points MVP

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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