AADB2C90278 Error code

Frode Blænes 1 Reputation point


During a forgotten password flow I get the following response when trying the send the newPassword and reenterPassword to the SelfAsserted endpoint.

{"status":"400","errorCode":"AADB2C90278","message":"Unable to validate the information provided."}

This error code is not listed in on here: https://learn.microsoft.com/en-us/azure/active-directory-b2c/error-codes
So i was wondering what is causing this issue and what the error code means.

CorrelationId: 0386dca3-4cdb-4a12-9076-d04f44f47315

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. Marilee Turscak-MSFT 35,616 Reputation points Microsoft Employee

    Hi @Frode Blænes ,

    I understand that you are trying to send the new password and receiving the error AADB2C90278: Unable to validate the information provided.

    The error typically means that one of the validation technical profiles is failing in that step of the journey.
    You can collect logs to discern why the failure is occurring.

    One possibility is that the password is not meeting password requirements. For example, if the input value is greater than 256 characters, B2C return the generic "Unable to validate" error and display it.

    See also:
    Unable to validate information provided.
    B2C: Unable to validate


    If the information helped you, please Accept the answer. This will help us and other members of the community as well.

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