Login Problem


I lost my mobile phone also I didn't back up my authenticator app with any email or cloud storage. so I can't log in to my work accounts. every time they show the authenticator app required. how can I get rid of it? please help.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Rijwan Ansari 746 Reputation points MVP


    You can reset using alternate method like phone or alternative email. However, if you have not those, then you can contact your Admin to reset from M365 admin portal.

    1 person found this answer helpful.

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