That Microsoft account doesn't exist. Enter a different account or get a new one.

Rebecca Gordon 1 Reputation point
2022-11-08T22:16:16.54+00:00

Possibly a AZUDE set up ???? - can't download Themes and other apps from Microsoft store... getting this message: "That Microsoft account doesn't exist. Enter a different account or get a new one." Does this have anything to do with the Modern Authentication?

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
35,815 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Dave Patrick 426K Reputation points MVP
    2022-11-08T23:03:32.41+00:00

    Something here could help.
    https://support.microsoft.com/en-us/account-billing/you-forgot-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Dave Patrick 426K Reputation points MVP
    2022-11-09T16:22:17.027+00:00

    Store is not currently supported here on Q&A. The product group for Store actively monitors questions over at
    https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store
    https://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store

    --please don't forget to upvote and Accept as answer if the reply is helpful--