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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 7.000000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Possibly a AZUDE set up ???? - can't download Themes and other apps from Microsoft store... getting this message: "That Microsoft account doesn't exist. Enter a different account or get a new one." Does this have anything to do with the Modern Authentication?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Something here could help.
https://support.microsoft.com/en-us/account-billing/you-forgot-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--
no - your response was not helpful.
I'm told by the IT group there was a recent switch with Microsoft that doesn't allow certain accounts types access to the Microsoft store anymore... But there have been a few occasion when the IT had it wrong, and i wanted to see if this is just admin setting over look. I have not be able to confirmation their statement when researching online but I did see a mentioned of AZUDE and/ or the Modern Authentication from basic Authentication.(admin setting). SO the question remains the same: is this possibly a AZUDE set up ???? - I can't download Themes and other apps from Microsoft store... I get this message: "That Microsoft account doesn't exist. Enter a different account or get a new one." Does this have anything to do with the Modern Authentication?
Store is not currently supported here on Q&A. The product group for Store actively monitors questions over at
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store
https://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store
--please don't forget to upvote and Accept as answer if the reply is helpful--
Just checking if there's any progress or updates?
--please don't forget to upvote and Accept as answer if the reply is helpful--