In AVD, I can assign users resources, but they are unable to sing into them... why would that be?

Question

In AVD, I can assign users resources, but they are unable to sing into them... why would that be?

Chris Pappas 6

In Azure I have assigned users in AAD resources, and put them in the correct groups - the users can see the resources such as Azure Virtual Desktop in the initially login from here (https://client.wvd.microsoft.com/arm/webclient/index.html) then when the user opens the resource (in this case the AVD), they are unable to log in saying username is wrong - I have tested this multiple times and the password is 100% correct.
The account that I used to create this (which is in the same group as the example of the user above) can access the resource fine with no issues, so I know it works.
Have turned off MFA defaults too.
Please could someone shed some light.

Chris Pappas 6 Reputation points

2022-11-11T17:16:37.65+00:00

As you can see from the screenshots - I can log in to view the resources with the user account.
However when I select the resources I get the following error message. I have tested this and I know it works with the user account I used to create the resources (which are in the same groups and have the same licences).
JamesTran-MSFT 37,231 Reputation points Microsoft Employee Moderator

2022-12-09T23:21:29.443+00:00

@Chris Pappas
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

3 answers

Your answer

Chris Pappas 6 Reputation points

2022-11-11T17:16:37.65+00:00

As you can see from the screenshots - I can log in to view the resources with the user account.
However when I select the resources I get the following error message. I have tested this and I know it works with the user account I used to create the resources (which are in the same groups and have the same licences).
JamesTran-MSFT 37,231 Reputation points Microsoft Employee Moderator

2022-12-09T23:21:29.443+00:00

@Chris Pappas
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

----------

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Answer 1

Chris Pappas 6

In addition to above - I have tried creating new users, made them global admins, and subscriptions (to mirror the user that has access to these resource) - but I'm still not getting anywhere. Also this is in a sandbox environment which I'm using to play around with...

Answer 2

Michael Durkan 12,256 MVP

Hi

check your Connection Information under RDP Properties for the Host Pool is set as per screenshot below for Azure AD Authentication:

Hope this helps,

Thanks

Michael Durkan

If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!

Answer 3

Hamid 1

Hi,

If this is an Azure AD joined AVD you might need to add the following RDP property to the hostpool configuration: targetisaadjoined:i:1

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In AVD, I can assign users resources, but they are unable to sing into them... why would that be?

3 answers

Your answer