Cannot launch or join Team meetings on Mac

cb 1 Reputation point
2022-11-11T21:50:29.827+00:00

Every time I try to join or launch a meeting I get, after loading "We are sorry - We've run into an issue".

I have restarted my mac. I have re-installed teams.

Log file attached. 259682-screenshot-2022-11-11-at-44300-pm.png259721-screenshot-2022-11-11-at-44619-pm.png259693-logs.txt

259630-screenshot-2022-11-11-at-45010-pm.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,549 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Dillon Silzer 56,036 Reputation points
    2022-11-12T01:09:41.557+00:00

    Hi @cb

    Try the following steps provided by Igor_Araújo in the link below:

    https://answers.microsoft.com/en-us/msteams/forum/all/issue-with-teams-on-mac-locally-we-ran-into-an/e74c870d-d3f1-4efb-a392-b9ea7ab37f56

    It is important to completely remove Microsoft Teams from your macOS and try re-installing again.

    -----------------------------------

    If this is helpful please accept answer.


  2. cb 1 Reputation point
    2022-12-07T20:01:08.337+00:00

    I still need help here. I have to do the steps outlined here every day to clear my cache or I can't join or launch a Teams call. Very frustrating.