Office 365 E3 license with Insights by MyAnalytics can Track email and document open rates?
Indicated licenses are enough?...because all that I see it's: "This email doesn't meet the five-recipient minimum for read statistics"
The others conditions are fulfilled, no one bellow it's true:
Email that was sent from a shared mailbox
Email that was sent more than 14 days ago.
Email in which the total number of recipients (the sum of all of the recipients in the To:, Cc:, and Bcc: fields) is less than five.
Email sent to modern groups. (If users are following the modern group, they are included in the count.)
Do I have to do others settings?
This should not be a license issue since the viva-insights add-in is available.
Is it occurring on all emails?
Are the emails sent to groups?
If yes, are the groups Microsoft 365 groups (also known as modern groups)?
And are there external recipients?
I am writing here to confirm with you how thing going now?
Please let us know if you would like further assistance.
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