Why is my Azure communication sms isn't delivery SMS text messages to the recepient

Franklin Workman 11 Reputation points
2022-11-13T09:23:47.29+00:00

Plan: Azure Pay as you go,In my Azure communication service sms,i want to take the reports on non-delivery report of all outgoing messages but sent successfully from my command terminal, please fix it

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. VenkateshDodda-MSFT 20,696 Reputation points Microsoft Employee
    2022-11-14T10:49:32.577+00:00

    @Franklin Workman Thank you for reaching out to Microsoft Q&A. Apologize for the inconvenience caused on this.

    Based on the shared information we have understood that when you are trying to send the SMS, they are not getting delivered to end recipient but in command terminal it is showing as message sent successfully.

    What is the http status code you are seeing when you send a message? if it is 202 as mentioned in this documentation If 202 is returned by the service means that your message has been queued to be sent and not delivered. Use this quickstart to subscribe to delivery report events and troubleshoot. Once the events are configured, inspect the "deliveryStatus" field of your delivery report to verify delivery success/failure.

    Feel free to reach back to me if you have any further questions on this.


  2. Smithila Dandina 0 Reputation points
    2024-05-01T17:46:35.3166667+00:00

    I do have the same issue and subscribing to delivery reports is not helping. Can anyone assist in resolving the issue ?

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