MPN stuck on Employment verification
Want to register Application on Azure Portal and use that application to read and send email messages for another user which will give us their consent. We've done that and everything works just fine, only with small problem - when users try to give us their consent, they see that our app is not verified. In order to fix that, as it is stated in your documentation (https://learn.microsoft.com/en-us/azure/active-directory/develop/publisher-verification-overview) we tried to associate a verified Microsoft Partner Center (MPN) account with our application. Now, here is where our problems arise. In "Legal Info" part of partners.microsoft.com, we use the same email address from our account, as primary and security contact, but we are stuck in the verification process, more precisely in the Employment Verification part.
We tried using another email addresses for primary/security contact, but without any success. Can you point us what we are doing wrong and what can we do to pass the verification process successfully? As I specified before, we need this so that we can associate a verified Microsoft Partner Center (MPN) account (using MPN ID) with our application.
Hope someone will help.
@Daniel Thank you for reaching out to us, As I understand you are trying to associate MPN with your application, just wanted to check have you followed the steps mentioned here https://learn.microsoft.com/en-us/partner-center/verification-responses certain timelines are mentioned to complete the verification,
Thank you for reaching out. Yes, I've followed the steps mentioned in the documentation. Unfortunately, after waiting in "pending" state, I always get "rejected" state and I'm not sure what type of document should we provide in the appealing process, nor what we've done wrong in the whole process.
Please open a free support ticket here: Contact Us. Go to Contact us Tab, find Non-Technical Support - Dashboard and choose CHAT NOW or SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.
Just checking If you have any further updates on this issue, were you able to get this resolved with the help of support team if yes, please share the troubleshooting steps as it will help other community members having similar issue or if the issue still persists let me know, please feel free to post back.
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