This is the expected behavior as detailed in this blog post: https://techcommunity.microsoft.com/t5/exchange-team-blog/change-in-naming-convention-of-user-s-name-parameter/ba-p/3284733
You might also want to check the comments under the article.
Mailbox name shows as ExternalDirectoryObjectId

AlexandeR TheGreaT
116
Reputation points
I added a 365 account last week and today after checking the deleted items retention period for all the accounts in org, I noticed that the recently added account displayed no name but the ExternalDirectoryObjectId instead.
Is there any reason for this?
1 answer
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Vasil Michev 70,486 Reputation points MVP
2022-11-14T13:48:25.15+00:00