Teams Exploratory extend the grace period

Iniobong Nkanga 1,711 Reputation points
2022-11-14T12:55:54.663+00:00

Hello

Please i need your help on this issue.

Our Teams exploratory subscription is expiring only on today.

But I am unable to add credit card information to extend the trail for additional 30 days.

Can you please help me on how to extend the grace period?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Dillon Silzer 56,036 Reputation points
    2022-11-14T20:24:04.543+00:00

    Hi @Iniobong Nkanga

    I'd recommend reaching out to Azure Billing through a support ticket:

    https://azure.microsoft.com/en-us/support/create-ticket/

    Do note that you will have 30 days before anything Teams related is deleted:

    If the Teams Exploratory license ends and a user isn't immediately upgraded to a subscription that includes Teams, they lose access to Teams, OneDrive, and Sharepoint after a 30-day grace period. After another 30 days, the associated Teams, OneDrive, and SharePoint data is deleted. The user still exists in Azure Active Directory.
    Once a new license is assigned to the user to enable Teams functionality again, all content will still exist if the user is added within the grace period time frame.

    Cited from https://learn.microsoft.com/en-us/microsoftteams/teams-exploratory#upgrade-users-from-teams-exploratory

    -----------------------------------

    If this is helpful please accept answer.


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