Teams Exploratory extend the grace period

Iniobong Nkanga 1,711 Reputation points


Please i need your help on this issue.

Our Teams exploratory subscription is expiring only on today.

But I am unable to add credit card information to extend the trail for additional 30 days.

Can you please help me on how to extend the grace period?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Dillon Silzer 56,036 Reputation points

    Hi @Iniobong Nkanga

    I'd recommend reaching out to Azure Billing through a support ticket:

    Do note that you will have 30 days before anything Teams related is deleted:

    If the Teams Exploratory license ends and a user isn't immediately upgraded to a subscription that includes Teams, they lose access to Teams, OneDrive, and Sharepoint after a 30-day grace period. After another 30 days, the associated Teams, OneDrive, and SharePoint data is deleted. The user still exists in Azure Active Directory.
    Once a new license is assigned to the user to enable Teams functionality again, all content will still exist if the user is added within the grace period time frame.

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