You're missing out! Ask your admin to enable Microsoft Teams for ....

Glynn Marlow 1 Reputation point

Hi. Recently I cannot use Microsoft Teams. It comes up with the error message "You're missing out! Ask your admin to enable Microsoft Teams for [my company]". How do I enable this? Is it an Office 365 expiry issue?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Joseph Morley 1 Reputation point

    Hey @Glynn Marlow ,

    Typically, this message is because either a license is missing from the user account, or the Teams function within the license has been removed.

    In order to use Teams, an active license is required. If you are an administrator with access to the Microsoft 365 Admin Console, double check what licenses are allocated to your account, and ensure that Teams is also enabled.

    If you don't have access, your administrator has either removed the Teams product from your license (this is likely the case if you can still use email), or your subscription has lapsed.

  2. Glynn Marlow 1 Reputation point

    Thanks both. That clears things up, I've now renewed 365. Apparently you can't subscribe to Teams only either.

  3. Simone Marinoni 0 Reputation points

    Hi, I'm

    The licence has been assigned but the problem it still running.

    Trying on the same device with different user, or affected user to different device, the problem do not appear, so it will probably get connect to a directory o file on local PC.

    The AppData folder and Teams cache have been already deleted, but either not solving the issue

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  4. Brauner Sabino 6 Reputation points

    Same problem here. Many times I have the same problem. After reinstall Teams on my "local PC" resolves the problem. But in another day the problem return.

    Probably a directory o file on local PC is cause of the problem.