Network Connection Logging on Windows 10

Richard Long 321 Reputation points
2022-11-14T23:53:19.02+00:00

I'm trying to troubleshoot a nagging intermittent network issue on a Windows 10 laptop, and I'd like to know which tools or methods I can use to gather information to diagnose and fix the issue.

We use a 3rd party VPN client which passes all of our internet traffic through the tunnel while connected. According to the VPN client-side logs, a route change sometimes occurs during use and then the internet is inaccessible. The user then disconnects the VPN and access to the internet is restored.

Does anyone have any recommendations for isolating an issue like this? Are there useful Event Viewer logs or diagnostic tools to try?

Thanks

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
2,312 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2022-11-15T00:14:18.067+00:00

    Wireshark or a similar tool comes to mind.

    --please don't forget to upvote and Accept as answer if the reply is helpful--